Velee Privacy Policy
1. Company Information
Velee (referred to as "we," "our," "this website," or "this service") is operated by Notech Limited.
Company Details:
Company Name: Notech Limited
Registered Address: Room 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, Hong Kong
Contact Email: [email protected]
Website: https://www.velee.ai/
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
Account registration information (email address, username)
Contact information (for customer service and technical support)
Billing information for paid users (processed through third-party payment processors)
2.2 Usage Data
Uploaded images and video files
Processing history and usage records
Device information and browser type
IP address and geographic location information
Website access logs and usage statistics
2.3 Technical Information
Cookies and similar technologies
Device identifiers
Network connection information
2.4 Device Identification (Device Fingerprint)
To prevent abuse of our free credits and automated account creation, we derive a device identifier from technical characteristics your browser exposes (such as screen and rendering properties, time zone, language, and installed fonts). This identifier is a one-way hash: it does not reveal who you are, and we do not use it for advertising, cross-site tracking, or building user profiles.
We store it with your account record and use it only to detect whether multiple accounts are created from the same device within a short time window.
Legal basis: our legitimate interest in preventing fraud and abuse of the service (GDPR Article 6(1)(f)). You can object to this processing — see Section 7.
3. How We Use Your Information
We use the collected information for:
Providing our AI image and video generation services
Improving and optimizing service quality
Processing user requests and providing technical support
Sending service-related notifications
Preventing fraud, abuse of free credits, and automated account creation
Complying with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except when:
We have your explicit consent
It is necessary to provide services (such as third-party payment processors)
Required by law or court order
To protect our rights, property, or safety
5. Data Storage and Security
User-uploaded images are automatically deleted within 30 days after processing completion
We employ industry-standard security measures to protect user data
Data transmission uses SSL encryption technology
Regular security audits and updates are conducted
6. Data Retention
Account information: During account existence and 1 year after deletion
Uploaded files: Automatically deleted within 30 days after processing completion
Usage logs: Retained for 12 months for service improvement
Payment records: Retained as required by law
7. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Delete your account and related data
Restrict or object to certain data processing
Data portability
Withdraw consent (where applicable)
You may also object to processing we carry out on the basis of our legitimate interests, including the device identification described in Section 2.4. To exercise any of these rights, please contact us at [email protected]. Where we cannot stop a processing activity because it is necessary to keep the service secure, we will tell you why.
8. Cookies Policy
We use cookies to:
Remember your login status
Analyze website usage
Provide personalized experiences
Improve service quality
8.1 Types of Cookies
Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage
Functional Cookies: Enhance user experience
Marketing Cookies: Used for relevant advertising
You can manage cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.
9. Third-Party Services
We may use the following third-party services:
Payment processors (for processing payments)
Cloud storage services (for data storage)
Analytics tools (for website analysis)
These third-party services have their own privacy policies, and we recommend reviewing their relevant policies.
10. International Data Transfers
We may transfer your data to regions outside Hong Kong for processing. In such cases, we will ensure:
The receiving country/region has adequate data protection levels
Appropriate safeguards are implemented
Compliance with applicable data protection laws
11. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected children's information, we will delete it immediately.
12. Privacy Policy Updates
We may update this privacy policy from time to time. Important changes will be communicated through:
Posting notices on the website
Email notifications (for significant changes)
In-service notifications
Continued use of our services indicates acceptance of the updated privacy policy.
13. Contact Us
If you have privacy-related questions or concerns, please contact us:
Notech Limited
Email: [email protected]
Address: Room 511, 5/F, Ming Sang Industrial Building, 19-21 Hing Yip Street, Kwun Tong, Hong Kong
Website: https://www.velee.ai/
We will respond to your inquiries within 5 business days.
14. Governing Law
This privacy policy is governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be submitted to the courts of the Hong Kong Special Administrative Region for resolution.